Privacy Policy
How we protect your data and respect your privacy
Last updated: 3/18/2026
html4pdf is built with privacy at its core. Our stateless architecture means your documents never touch our storage—processed in memory and immediately discarded.
01. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
- → Email address and account information
- → Payment information (processed securely through Stripe)
- → API usage data and analytics
- → HTML content submitted for PDF conversion (temporarily processed only)
02. How We Use Your Information
We use the information we collect to:
- → Provide, maintain, and improve our services
- → Process transactions and send related information
- → Send technical notices and support messages
- → Monitor usage and prevent abuse
- → Respond to your comments and questions
03. Data Processing and Storage
HTML content submitted for PDF conversion is processed temporarily and is not stored on our servers. Generated PDFs are returned to you and not retained by our service.
- → HTML content is processed in memory only
- → No generated PDFs are stored or cached
- → Account and usage data is stored securely
- → Payment information is handled by Stripe (PCI compliant)
04. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
- → Service providers (Stripe for payments, hosting providers)
- → Legal compliance when required by law
- → Business transfers (mergers, acquisitions)
05. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- → API keys are hashed and encrypted
- → HTTPS encryption for all data transmission
- → Regular security updates and monitoring
- → Limited access to personal data by staff
06. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may delete your account at any time.
07. Your Rights
You have the right to:
- → Access your personal information
- → Correct inaccurate information
- → Delete your account and associated data
- → Export your data
- → Opt out of marketing communications
08. Cookies and Tracking
We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes.
09. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us through our support channels.